FAQ

1. What types of phone cases does Maiasarcstudio offer? We offer stylish and protective cases for most popular phones, including:

  • Slim & clear cases (show off your phone color)
  • Shockproof & rugged cases (military-grade drop protection)
  • Printed & patterned cases (marble, floral, abstract, glitter, custom art)
  • Matte, glossy & soft-touch finishes
  • Biodegradable & eco-friendly options
  • Wallet & card-holder cases

Compatible with iPhone (latest to older models), Samsung Galaxy, Google Pixel, and more. Check each product for exact model support.

2. What shipping options are available? We offer these to U.S. customers:

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0 (our most popular choice!)
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Note: Times are estimates and may vary due to location, holidays, or carrier volume. Free shipping may apply based on order total or promotions.

3. How long will it take to receive my order? Most orders process and ship within 1–3 business days. After shipping:

  • Express: 3–6 business days
  • Standard / Free: 7–14 business days

We’ll email a tracking number as soon as your case is on its way!

4. Do you ship internationally? Currently, we only ship within the United States. We’re exploring international options — sign up for our newsletter for updates!

5. What is your return policy? We offer a 30-day return window for unused, undamaged cases in original packaging. If your case arrives damaged, defective, or incorrect (wrong model), contact us within 7 days with photos — we’ll arrange a replacement or refund (including original shipping if it’s our error). Customer pays return shipping unless the issue is ours. See our full Returns page for details.

6. Are your phone cases protective and high-quality? Yes! Most cases feature:

  • Military-grade drop protection (tested from 6–10 ft)
  • Raised edges for screen & camera protection
  • Flexible TPU + hard PC hybrid construction
  • Precise cutouts & wireless charging compatibility

They’re slim, lightweight, grippy, and built to last.

7. How do I care for my Maiasarcstudio phone case? Wipe clean with a soft, damp cloth and mild soap. Avoid harsh chemicals, alcohol, or abrasive materials that could damage prints or finish. For clear cases, avoid prolonged sun exposure to prevent yellowing. Air dry completely before putting back on your phone.

8. Have more questions? We’re here to help you find the perfect case! Email support@maiasarcstudio.com or use our contact form. We typically respond within 24 hours.